Frequency Asked Questions
What kind of products do you sell?
Clicks n' Things is a one-stop-shop for all kinds of products. From furniture to pet supplies, to kitchen appliances, accessories, and much more. We carry an extensive range of products that will match your needs and give you the best experience ever!
How long does it take to receive my order?
It usually takes 3 business days to process your order. However, we dispatch the order as soon as possible, and if we can, we use first-class service to ship it so we can get it to you as quickly as possible. Estimated delivery time is from 3 to 8 business days.
We know that sometimes there are delivery issues, but we are always here if you have any questions or concerns. Please never hesitate to contact us.
How can I track the order?
Please visit our website to see the shipping status of the order. Once your order is shipped, our system will send you an email notification with the tracking number, which you can use to track the order. You will be able to track your order on our website by clicking on the "tracking order" link.
What are shipments charges?
We use standard shipping, and the cost is free. Currently we only ship to the United States forty-eight contiguous states and Washington, DC. However, we cannot ship to P.O. boxes or military bases or diplomatic locations.
Clicks n' Things is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.
How can I cancel my order and get refunds?
To cancel your order, you need to contact us before we ship your package. You can contact us at firstname.lastname@example.org to process the cancelation. We will initiate the refund as soon as possible.
Moreover, if you have received an item and want to return it, you must return it within 30 days, or we won't be able to make any refunds afterward. For further information please read our Refunds & Returns Policy.
What if I get a defective piece?
We are sorry if you have received a defective piece. Please see our Refunds & Returns Policy.